Systems Administrator
Contract Type: Contract Position Full Time
Applications Close: 17 July 2026
The Systems Administrator contributes to the effective operation, security and continuous improvement of the College's Information and Communication Technology (ICT) environment.
<p><strong>Title of Position: </strong>Systems Administrator</p>
<p><strong>Type of Appointment: </strong>Full Time Fixed-Term Contract, 12 weeks commencing 3rd August 2026</p>
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<p><strong>1 Context</strong></p>
<p>Established in 2001 in a picturesque setting in Caloundra on the Sunshine Coast, Pacific Lutheran College is a leading K-12 learning community that is innovative, dynamic and progressive. Firmly underpinned by the values and traditions of excellence of Lutheran Education in Australia, students have achieved outstanding success in the academic, sporting and cultural dimensions of their lives. Enrichment programs in all three areas have enabled students to explore their potential.</p>
<p>Pacific has established a strong academic culture, which promotes thinking, deep understandings and creativity based on the learnings of Harvard’s Teaching for Understanding and Visible Thinking frameworks. The synergy of these programs with the research of positive psychology and Lutheran theology provides for a rich whole of life learning culture.</p>
<p>Unique experiences provided through the College’s excellent outdoor education, pastoral care and personal development programs, and the opportunities provided through academic, sporting and cultural learning, support an enriching whole of life education. Active involvement in local and international community service projects broaden young people’s world view and sense of efficacy.</p>
<p>Our staff take advantage of flexibility in physical and virtual spaces to support an increasingly personalised approach to learning for our young people. Pacific has a seamless curriculum across Kindergarten to Year 12 with teams of teachers working across the four subgroups of the College. Staff are expected to learn collaboratively to contribute to a whole school approach as they lead learning in the Foundation College (Kindergarten-Year 2), Junior College (Years 3-5), Middle College (Years 6-9) and Senior College (Years 10-12).</p>
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<p><strong>2 Role Description</strong></p>
<p>The Systems Administrator contributes to the effective operation, security and continuous improvement of the College's Information and Communication Technology (ICT) environment. Working under the direction of the ICT Manager, the role provides advanced technical expertise in the administration, maintenance and support of the College's infrastructure, enterprise systems and digital services to enable high quality teaching, learning and business operations.</p>
<p>The Systems Administrator reports directly to the ICT Manager and is expected to:</p>
<ul>
<li><strong>Strengthening Lutheran Identity</strong></li>
<li><strong>Enhancing Excellence in Teaching and Learning</strong></li>
<li><strong>Engage in Ongoing Improvement and Innovation</strong></li>
<li><strong>Community Building</strong></li>
<li><strong>Leading Effective Organisation and Management</strong></li>
</ul>
<p>For the complete list of requirements, please see the position description on the College website: <a href="https://www.pacificlutheran.qld.edu.au/our-college/employment-opportunities" rel="nofollow">Career Opportunities - Pacific Lutheran College</a></p>
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<p><strong>3 Workplace Health and Safety</strong></p>
<p>Effective implementation of the School’s Workplace Health and Safety Manual requires the active involvement of all employees. All employees have an obligation to comply with statutory and organisational requirements, procedures and rules that are intended to protect the health and safety of persons at the workplace including the general public.</p>
<p>All Academic and Ancillary staff must:</p>
<ul>
<li>Perform work safely in accordance with the training (induction and annual) they have received and report substandard work conditions or practices.</li>
<li>Follow lawful written and verbal workplace health and safety instructions, including policies and procedures issued by managers and supervisors and observe all warning signs and notices.</li>
<li>Report all personal injuries and incidents immediately to the supervisor and appropriate School delegate.</li>
<li>Co-operate with and participate in all activities to make the work environment safe and healthy.</li>
<li>Maintain good housekeeping standards at all times.</li>
<li>Ask for specific instruction regarding the hazards associated with performing tasks which may not be completely familiar.</li>
<li>Wear clothing and footwear appropriate to their job and use all personal protective equipment specified and/or routinely expected for that job.</li>
<li>Operate specified plant and equipment, only if properly trained (including completion of induction procedures as required) and authorised to do so.</li>
<li>Not willfully or recklessly interfere with anything that might harm the health, safety and wellbeing of themselves and others.</li>
<li>Not attend work under the influence of alcohol or illegal drugs. Employees taking any medication must follow the directions of use and report to their supervisor if this substance may interfere with their performance at work.</li>
<li>Assist with Risk Assessments and Accident Investigation Reports when requested to do so.</li>
</ul>
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<p><strong>4 Commitment to Child and Cultural Safety</strong></p>
<p>Pacific Lutheran College, Pacific Lutheran Early Learning Centre and Pacific Lutheran College Outside Hours School Care (OSHC) are committed to providing environments where children and students are safe, supported, and able to thrive.</p>
<p>We have zero tolerance for child abuse, harm, neglect, or exploitation in any form. The safety and wellbeing of children and students is our highest priority and the paramount consideration in all decision-making involving children and students. We recognise that safeguarding children and students requires deliberate, consistent action. This includes maintaining strong systems, building capability across our workforce, and ensuring that concerns are taken seriously and acted upon without delay.</p>
<p>We are committed to:</p>
<ul>
<li>acting with the safety, wellbeing and best interests of children and students as the paramount consideration at all times:</li>
<li>meeting the 10 Child Safe Standards in every part and activity of our organisation</li>
<li>creating culturally safe environments that are free of racism and discrimination, and upholding the right to cultural safety of all children, and especially those who are Aboriginal persons or Torres Strait Island persons (the universal principle)</li>
<li>creating and maintaining environments that prevent harm and reduce risk through strong governance, supervision and safe practices</li>
<li>listening to, respecting, and taking seriously the voices of children and students</li>
<li>responding promptly and appropriately to concerns, disclosures, or allegations, including through fair and child-centred processes</li>
<li>complying with all legislative and regulatory child safety obligations, including mandatory reporting and the Reportable Conduct Scheme</li>
</ul>
<p>This commitment will be communicated to children, students, families and staff. Pacific Lutheran College, Pacific Lutheran Early Learning Centre and Pacific Lutheran College Outside Hours School Care (OSHC) will maintain accessible pathways for raising concerns. We are committed to regular training and educating our workers (including staff, volunteers, contractors, and leaders) on child and cultural safety. We do not tolerate child abuse or harm, racism or discrimination. We will take the steps necessary in line with our policies, procedures, risk management practices and codes of conduct to ensure that we maintain child and culturally safe environments. All workers (including staff, volunteers, contractors, and leaders) share responsibility for child safety and wellbeing and are expected to uphold this commitment in their roles.</p>
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<p><strong>5 Selection Criteria</strong></p>
<p>The successful applicant will need to demonstrate or have the demonstrated capacity to develop the capabilities described below:</p>
<p><strong>SC1.</strong> Demonstrated ability to support the Christian ethos of the College.</p>
<p><strong>SC2.</strong> Demonstrated experience in administering enterprise ICT infrastructure including Microsoft 365, Entra ID, server virtualisation, wired and wireless networking, endpoint management, cloud technologies and cyber security.</p>
<p><strong>SC3.</strong> Demonstrated ability to diagnose and resolve complex technical issues while maintaining reliable, secure and efficient ICT services.</p>
<p><strong>SC4.</strong> Demonstrated experience working collaboratively with internal stakeholders and external service providers to deliver high quality ICT outcomes.</p>
<p><strong>SC5.</strong> Demonstrated high level communication, organisation, analytical and problem-solving skills with the ability to prioritise competing demands, maintain confidentiality and contribute positively within a service-oriented team.</p>
<p><strong>SC6.</strong> Demonstrated commitment to ongoing professional learning and continuous improvement.</p>
<p><strong>SC7.</strong> Demonstrated experience delivering high-quality client-focused ICT support, including helpdesk services, issue triage, endpoint troubleshooting, incident resolution and effective communication with end users</p>
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<p><strong>6 Conditions</strong></p>
<p>The successful applicant must have:</p>
<ul>
<li>Demonstrated experience in the administration and support of enterprise ICT infrastructure, including Microsoft 365, Entra ID (Azure Active Directory), server virtualisation (Hyper-V, Windows Server and Linux), wired and wireless networking (HP Aruba and Ubiquiti), endpoint management (SCCM and Microsoft Intune), cloud technologies (Microsoft Azure Site Recovery (ASR) and cyber security (Microsoft Defender and Fortinet).</li>
<li>Demonstrated experience delivering client-facing helpdesk support, including effective incident triage, operational impact assessment and the technical troubleshooting of multi-platform endpoint hardware and core enterprise applications.</li>
<li>Experience working collaboratively with Managed Service Providers (MSPs), vendors and third-party technology partners.</li>
<li>A relevant qualification in Information Technology, Computer Science or related discipline, or an equivalent combination of qualifications and demonstrated industry experience.</li>
<li>A current Queensland Working with Children Blue Card (or the ability to obtain one prior to commencement).</li>
<li>A current Australian Driver License.</li>
</ul>
<p>Highly desirable skills:</p>
<ul>
<li>Experience working within a K–12 school, college or educational environment.</li>
<li>Experience supporting educational technologies, including Learning Management Systems (LMS), student information systems and other education-specific applications.</li>
<li>Experience implementing or supporting cyber security frameworks, ICT governance and compliance within an educational setting.</li>
</ul>
<p>Salary and related conditions are as per the Queensland Lutheran Schools Single Enterprise Agreement.</p>
<p>Employees must have, or be eligible to obtain, and maintain a current Queensland Working with Children Blue Card in accordance with legislative requirements.</p>
<p>The successful applicant will be required to participate in the College's induction program and comply with all College policies, procedures and mandatory training requirements.</p>
<p>Please feel free to contact the ICT Manager or the Business Manager regarding any queries about the position. Applicants must address the selection criteria and email their application to <a href="mailto:admin@pacluth.qld.edu.au?subject=Systems%20Administrator%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"><strong>admin@pacluth.qld.edu.au</strong></a> Attention: Dr Bronwyn Dolling, Principal, Pacific Lutheran College, before midday on Friday, 17th July 2026.</p>
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