<p>&nbsp;</p> <p>Student Services - School Support Officer (Level 4)</p> <p><strong>St Mary's Cathedral College Sydney</strong><br><strong>Start Date:</strong> Thursday, 26 February 2026 (or by negotiation)<br><strong>Application Closing Date:</strong> Tuesday, 10 February 2026<br><strong>Employment Type:</strong> Part-Time (30 hours per fortnight), Permanent<br><br><strong>About Our School</strong><br><br> St Mary's Cathedral College Sydney, the oldest school in the Sydney Archdiocese, is steeped in tradition. Since 1824, we have built a reputation for offering a comprehensive education with excellent academic outcomes for students from all over Sydney.<br><br> St Mary's provides an engaging learning environment, for Years K-12, grounded in a Liberal Arts approach. Located in the heart of the city, our students are provided a Catholic education enriched by the unique opportunities afforded by a global city. Faith and reason inspire our students to become exceptional communicators adept at solving problems and taking action to make a positive difference.<br><br><strong>About the Role</strong><br><br> We're seeking a proactive and caring School Support Officer to join our Student Services team from Thursday, 26 February 2026 (or by negotiation). This is a part-time role working Thursdays and Fridays, with occasional additional days available.<br><br> In this key front-facing position, you'll be the main contact for students, parents, and staff-supporting student wellbeing, managing records, and ensuring smooth daily operations. You'll work closely with our Support Staff, parents, and students to help maintain a positive, well-organised school environment.<br><br><strong>Key Responsibilities</strong></p> <ul> <li>act as the main point of contact for all College students, parents, and staff, providing excellent customer service and a helpful, cooperative approach</li> <li>provide immediate support, administer basic first aid, manage minor illnesses/injuries, and refer complex cases efficiently and professionally to the Wellbeing team (Instructional Leader: Wellbeing, Counsellor, Assistant Principal, or College Principal)</li> <li>monitor student attendance, follow up on absences, process leave requests, and communicate effectively with parents/guardians</li> <li>maintain and update student data and information accurately within the Compass system</li> <li>maintain accurate student records (personal, medical, attendance), assist with enrolments, and manage general office duties</li> <li>support the coordination of school excursions, events, and student leadership initiatives, including managing notifications via Compass and preparing first aid kits/medical requirements for off-site activities and sport</li> <li>offer empathetic and confidential support to students, referring complex issues to appropriate pastoral care staff (e.g., School Counsellor, Head of Wellbeing, Year Level Coordinator).</li> </ul> <p><strong>Essential Criteria</strong><br><br> As a School Support Officer (Level 4), you will be an integral member of the school community, you will demonstrate St Mary's Cathedral College Sydney's values and professional standards in interacting with students, staff, parents and the community. You must be able to demonstrate:</p> <ul> <li>proven experience in administration or professional support, ideally in a fast-paced setting</li> <li>exceptional interpersonal, written, and verbal communication skills</li> <li>empathetic, patient, and able to maintain strict confidentiality when dealing with students and sensitive information</li> <li>proactive, problem-solver, and a collaborative team player aligned with school values</li> <li>highly organised with strong attention to detail, the ability to multitask, and work to deadlines</li> <li>ability to work autonomously with minimal direction</li> <li>competent and confident in using a variety of software programs including Google platform, microsoft excel, and MS Office, experience with Compass is desirable but not essential.</li> </ul> <p><strong>Certifications:</strong><br> &nbsp;</p> <ul> <li>valid First Aid Certificate.</li> </ul> <p><strong>Why Work for Sydney Catholic Schools</strong><br><br> Joining <a target="_blank" rel="noopener noreferrer" href="https://sydcatholicschools.nsw.edu.au/">Sydney Catholic Schools (SCS)</a> means being part of NSW's largest Catholic education community, with over 145 schools and 74,000 students. We offer job mobility, career diversity, and extensive professional development programs. We offer:</p> <ul> <li>competitive remuneration: up to $90,182. Base salary ranges from $73,726 to $80,520. Salary calculated on averaged conditions (generally only required to work during school term time)</li> <li>salary packaging of up to $15,900 annually</li> <li>up to 25% discount on school fees for parents of SCS students</li> <li>ongoing training and development opportunities</li> <li>Fitness Passport, wellbeing products and more</li> <li>generous Employee Referral Program.</li> </ul> <p><strong>Application Process</strong><br><br> Click 'Apply' to submit your application, including:<br> &nbsp;</p> <ul> <li>current CV and cover letter</li> <li>referees, including your current employer/principal (where applicable) and your last employer.</li> </ul> <p>Any offer of employment with Sydney Catholic Schools is subject to screening completed by the Central Office People &amp; Culture Services team.<br><br> If you encounter technical issues or for any general enquiries please contact the People &amp; Culture Services team on (02) 9568 8297 (8am-5pm, Mon-Fri).<br><br><strong>Statement of Commitment to Child Safety</strong>&nbsp;<br><a target="_blank" rel="noopener noreferrer" href="https://drive.google.com/file/d/12NXlXECGafjFW1YktzO9pufOa_ypn22x/view">Click here</a> to access SCS' Statement of Commitment to Child Safety and join us in creating a culture of child safety and wellbeing.<br><br><strong>Working With Children Check (WWCC)</strong>&nbsp;<br> This role is classified as child-related work and therefore requires a WWCC clearance prior to commencement of employment.<br><br><i>SCS welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples and candidates with diverse backgrounds.</i><br> &nbsp;</p>