<p><strong>Salary:</strong>&nbsp;$81,299&nbsp;plus superannuation<br><strong>Employment Status:</strong> Full-time<br><strong>Eligibility:&nbsp;</strong>Australian Citizen or Permanent Resident<br><strong>Start Date:&nbsp;</strong>Negotiable<br> Closing Date: 11:55pm, 21st of January 2026</p> <p><br><strong>About Us</strong>&nbsp;&nbsp;</p> <p>Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) operates&nbsp;in the ACT and NSW, supporting 56 Schools and nine Early Learning&nbsp;Centres&nbsp;(ELCs).&nbsp;</p> <p>The Catholic Education Office (CEO) provides corporate services to the CECG system of schools, ELCs and the CEO through several service areas including Education and Performance Improvement, Catholic Identity, School and Family Services, Strategy and Special Projects, Finance and Infrastructure, Information and Communication Technology (ICT) and People and Culture.&nbsp;</p> <p><strong>About the Role&nbsp;</strong>&nbsp;</p> <p>The Technical Support Officer supports both office and school based employees with technical needs. The role is vital to the daily operations of schools to ensure all users have optimal experience and delivers high quality and timely technical support to staff and students alike.&nbsp;</p> <p>Key Responsibilities of the role include:</p> <ul> <li>Assist other Technical Support Officers in the provision of services including providing process-based system or application administration</li> <li>Maintain quality relationships with school and office employees, including understanding local school or office context</li> <li>Provide Level 1 support to all system users via phone, ITSM tool and other methods as defined in the Service Delivery operating model.&nbsp;</li> </ul> <p><strong>Benefits and Opportunities&nbsp;&nbsp;</strong></p> <ul> <li>Attractive remuneration package&nbsp;&nbsp;</li> <li>Access to salary packaging, including novated leasing&nbsp;&nbsp;</li> <li>24 weeks of paid parental leave (maternity/adoption)&nbsp;&nbsp;</li> <li>Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)&nbsp;&nbsp;</li> <li>Support for professional development and study opportunities&nbsp;</li> <li>Access to our People Wellbeing Program, Flourish</li> </ul> <p><strong>Qualifications and Eligibility</strong></p> <ul> <li>Certification in Information Technology and/or equivalent experience in Level 1 or 2 technical level support</li> <li>Working with Vulnerable People (WWVP) registration and Working With Children Check (WWCC)&nbsp;</li> <li>Current Drivers Licence</li> </ul> <p><strong>Application Process</strong>&nbsp;</p> <p>Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description.&nbsp;Applications that do not meet this, will not be considered.&nbsp;&nbsp;&nbsp;</p> <p>The CEO is committed to workforce diversity and creating inclusive workplaces and welcomes applications from suitable candidates from all diversity groups to support schools and ELCs to deliver quality education outcomes for students.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>For further information about&nbsp;CECG, please visit the&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://cg.catholic.edu.au/">website</a>.</p> <p>If you have any questions about the recruitment process, contact the Recruitment Team Leader, on 02 6234 5427 or via email at&nbsp;<a href="mailto:<a href='mailto:recruitment@cg.catholic.edu.au?subject=Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@cg.catholic.edu.au</a>?subject=Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:recruitment@cg.catholic.edu.au?subject=Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29">recruitment@cg.catholic.edu.au</a>&nbsp;&nbsp;</p> <p><br><br> &nbsp;</p> <p>&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://careers.pageuppeople.com/832/cw/en/PositionDescriptionDocument/506428/technical-support-officer">Applicant Information Pack</a></p>