College Technical Support Officer - St John Paul II College, Nicholls ACT

John Paul College, Nicholls

Nicholls, ACT 


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 7 December 2025


The Technical Support Officer provides frontline ICT assistance, resolving daily technical issues, managing hardware and software, and supporting staff and students to ensure the smooth, reliable operation of the College’s technology systems.

<p><strong>Salary Range:</strong>&nbsp;$61,012&nbsp;full-time equivalent plus superannuation.<br><strong>Employment Status:</strong>&nbsp;Full-time and Part-time applications will be considered&nbsp;&nbsp;<br><strong>Eligibility</strong>:&nbsp;Australian Citizen or Permanent Resident&nbsp;<br><strong>Start Date: </strong>January 2026,&nbsp;Term One<br> &nbsp;<br><strong>About St John Paul II College&nbsp;</strong></p> <p>St John Paul II College (JPC) is a Catholic, co-educational secondary school serving families in the north of Canberra. At JPC, we strive for excellence in teaching so that our students are offered every opportunity for success in their learning. Teachers at JPC are provided structured professional learning opportunities including a focus on offering students an excellent education through the implementation of the Science of Learning as expressed through Catholic Education Canberra and Goulburn’s ‘Catalyst’ program.&nbsp;&nbsp;</p> <p>By joining JPC you will benefit from recent changes to our timetable including an increase in explicit teaching time and focus on routines to&nbsp;maximise&nbsp;student engagement. Staff are located in Faculty-based staffrooms to promote a focus on the delivery of quality teaching and learning programs. All staff have access to Flourish, a system-wide dedicated People Wellbeing Program offering in-time support.&nbsp;</p> <p><strong>About the Role&nbsp;</strong>&nbsp;&nbsp;&nbsp;</p> <p>The College Technical Support Officer (TSO) is responsible for delivering first- and second-level ICT support to staff, students, and other stakeholders across the College. In this role, the TSO responds to daily technical issues and service requests, and manages a range of hardware and software support tasks to ensure the reliable and efficient operation of ICT services throughout the College.</p> <p><strong>Benefits and Opportunities&nbsp;&nbsp;&nbsp;&nbsp;</strong></p> <ul> <li>24 weeks of paid parental leave (maternity/adoption)&nbsp;</li> <li>Up to 14 weeks of paid parental leave (paternity/non-initial primary carer leave)&nbsp;</li> <li>Support for professional development and study opportunities&nbsp;</li> <li>Access our People Wellbeing Program,&nbsp;Flourish&nbsp;</li> <li>Opportunities to transfer to other schools within the Archdiocese across ACT and NSW to support lifestyle choices&nbsp;</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>ACT Working with Vulnerable People (WWVP) clearance</li> </ul> <p><strong>Application Process&nbsp;&nbsp;&nbsp;&nbsp;</strong></p> <p>Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description.&nbsp;This position involves working with children.&nbsp;Appointment is subject to satisfactory employment screening for child-related employment in accordance with CECG policy.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>CECG is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of schools and early learning centres in delivering quality education outcomes for the students in our care.&nbsp;<br> &nbsp;&nbsp;&nbsp;&nbsp;<br> For further information about the School please visit our&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://www.jpc.act.edu.au/home">website.</a>&nbsp;Information about the&nbsp;Catholic Archdiocese of Canberra and Goulburn Education Limited&nbsp;(CECG) can be accessed&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://cg.catholic.edu.au/">here</a>.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Position-specific queries:</strong>&nbsp;Please contact Nicola Grieb&nbsp;on&nbsp;02 6163 4800 or via email <a href="mailto:<a href='mailto:nicola.grieb@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29'>nicola.grieb@cg.catholic.edu.au</a>?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:nicola.grieb@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29">nicola.grieb@cg.catholic.edu.au</a><br><strong>Application queries:</strong> Please contact the Recruitment team on 02&nbsp;6234 5427&nbsp;or via email&nbsp;<a href="mailto:<a href='mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@cg.catholic.edu.au</a>?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20-%20St%20John%20Paul%20II%20College%2C%20Nicholls%20ACT%20position%20%28via%20Teachers%20On%20Net%29">recruitment@cg.catholic.edu.au</a>&nbsp;&nbsp;&nbsp;</p> <p><br><br> &nbsp;</p> <p>&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://careers.pageuppeople.com/832/cw/en/PositionDescriptionDocument/506201/college-technical-support-officer-st-john-paul-ii-college-nicholls-act">Applicant Information Pack</a></p>