College Technical Support Lead

St Francis Xavier College, Florey (see more jobs from this school)

Florey, ACT 


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 13 November 2025


The College Technical Support Lead ensures seamless IT operations, providing expert troubleshooting, system management, and proactive solutions. This role drives technology efficiency, supports faculty and students, and fosters a productive learning environment.

<p><strong>Salary</strong>: $112,847&nbsp;plus superannuation<br><strong>Employment Status:</strong> Full-time<br><strong>Eligibility</strong>:&nbsp;Australian Citizen or Permanent Resident<br><strong>Start Date</strong>: January 2026, Term One&nbsp;</p> <p><strong>About&nbsp;St Francis Xavier College</strong><br> &nbsp;</p> <p>St Francis Xavier College is a large co-educational Year 7-12 Catholic college in the Archdiocese of Canberra and Goulburn with an outstanding reputation for leading excellence in education in the ACT.&nbsp; The College is committed to equity of access to, and sustained delivery of quality education for all students, maintaining a diverse representation of the broader community. Teachers in the College are expert practitioners in the design and delivery of the Australian Curriculum and ACT Board of Senior Secondary Studies (BSSS) courses. Teachers continuously attend professional learning and effectively utilise technology in the classroom. The College carries an outstanding reputation of leading excellence and innovation in learning and teaching, attracting and teaching 1,350 students.&nbsp;</p> <p><strong>About the Role</strong></p> <p>The College Technical Support Lead supports the Information and Communication Technology (ICT) operational requirements of the College by monitoring the performance of the College systems and networks, and leading and managing the workload of a local ICT team within the College. This position ensures the provision of high quality and timely technical support to staff and students across the College and works closely with the CECG ICT Team. The Technical Support Lead oversees the daily ICT operations of the College’s support delivery function, providing leadership and support the service delivery team.</p> <p><strong>Benefits and Opportunities</strong></p> <ul> <li>24 weeks of paid parental leave (maternity/adoption)&nbsp;</li> <li>Up to 14 weeks of paid parental leave (paternity/non-initial primary carer leave)&nbsp;</li> <li>Support for professional development and study opportunities&nbsp;</li> <li>Access our People Wellbeing Program,&nbsp;Flourish&nbsp;</li> <li>Free onsite parking</li> <li>Opportunities to transfer to other schools within the Archdiocese across ACT and NSW to support lifestyle choice</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Diploma or similar certification in Information Technology or equivalent industry experience.</li> <li>Current ITIL Foundation certification.</li> <li>Certified in or willingness to become certified in MS-900, AZ-900 and SC-900 fundamental Microsoft Certifications.</li> <li>Working with Vulnerable People (WWVP) clearance.</li> <li>Driver's License</li> </ul> <p><strong>Application Process</strong></p> <p>Applicants are required to submit a cover letter and current resume that addresses the selection criteria as outlined in the Position Description.&nbsp;This position involves working with children. Appointment is subject to satisfactory employment screening for child-related employment in accordance with CECG policy.</p> <p>CECG is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of schools and early learning centres in delivering quality education outcomes for the students in our care.</p> <p>For further information about the College, please visit our <a target="_blank" rel="noopener noreferrer" href="https://sfx.act.edu.au/">website.&nbsp;</a>Information about the CECG can be accessed <a target="_blank" rel="noopener noreferrer" href="https://cg.catholic.edu.au/">here</a>.</p> <p><strong>Position-specific queries:</strong> Please contact Jennifer Madgwick on 02 6278 9040 or via email&nbsp;<a href="mailto:<a href='mailto:jennifer.madgwick@sfx.act.edu.au?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29'>jennifer.madgwick@sfx.act.edu.au</a>?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:jennifer.madgwick@sfx.act.edu.au?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29">jennifer.madgwick@sfx.act.edu.au</a><br><strong>Application queries:</strong> Please contact the Recruitment Team on 02 6234 5427 or via email <a href="mailto:<a href='mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@cg.catholic.edu.au</a>?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Lead%20position%20%28via%20Teachers%20On%20Net%29">recruitment@cg.catholic.edu.au</a>&nbsp;</p> <p>#S-DNI&nbsp;</p> <p><br><br> &nbsp;</p> <p>&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://careers.pageuppeople.com/832/cw/en/PositionDescriptionDocument/506034/college-technical-support-lead">Applicant Information Pack</a></p>