College Technical Support Officer

Hennessy Catholic College, Young

Young, NSW 


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 13 July 2025


Provide essential on-site tech support! As a key member of our ICT team, you’ll assist with day-to-day technical issues, manage devices and software, and ensure smooth digital operations across the College.

<p><strong>Salary Range:</strong>&nbsp;$61,012 to $73,169&nbsp;plus superannuation (based on skills and experience)<br><strong>Employment Statu</strong>s<strong>:</strong> Full-time&nbsp;<br><strong>Eligibility:&nbsp;</strong>Australian Citizen or Permanent Resident</p> <p><strong>About Us</strong>&nbsp;&nbsp;</p> <p>Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG)&nbsp;plays an integral role in education in the ACT and NSW, operating 56 Schools and nine Early Learning&nbsp;Centres&nbsp;(ELCs).&nbsp;The Catholic Education Office (CEO) provides corporate services Schools and ELCs.&nbsp;&nbsp;&nbsp;</p> <p>The CEO provides corporate services to the CECG system of Schools and ELCs. These Service Areas include; Education and Performance Improvement, Catholic Identity, School and Family Services, Strategy and Special Projects, Finance and Infrastructure, Information and Communication Technology and People and Culture.&nbsp;</p> <p><strong>About the Role&nbsp;</strong>&nbsp;</p> <p>The College Technical Support Officer (TSO) works within the CECG Information and Communication Technology (ICT) Team and is responsible for delivering first and second-level ICT support to staff, students, and other stakeholders within the College. This role operates within organisational procedures and service level agreements (SLAs). The College TSO responds to daily technical issues, service requests and managing hardware and software support tasks, ensuring the smooth operation of ICT services within the college and other local systemic schools. The College TSO works with a level of independence in their daily activities but is supported by a Technical Support Lead, Senior Technical Support staff and other CECG ICT Officers as required.<br> &nbsp;<br><strong>Benefits and Opportunities&nbsp;&nbsp;</strong></p> <ul> <li>Attractive remuneration package&nbsp;&nbsp;</li> <li>Work only during school term time to allow you to balance your professional and personal commitments&nbsp;</li> <li>Access to salary packaging, including novated leasing&nbsp;&nbsp;</li> <li>24 weeks of paid parental leave (maternity/adoption)&nbsp;&nbsp;</li> <li>Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)&nbsp;&nbsp;</li> <li>Support for professional development and study opportunities&nbsp;</li> <li>Access our People Wellbeing Program,&nbsp;Flourish&nbsp;</li> </ul> <p><strong>Qualifications&nbsp;&nbsp;&nbsp;</strong></p> <ul> <li>Certificate III or IV in Information and Communication Technology or relevant field.</li> <li>Working with Vulnerable People (WWVP) and Working with Children’s Check (WWCC) registrations.</li> <li>Driver’s Licence</li> </ul> <p><strong>Application Process</strong>&nbsp;</p> <p>Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description.&nbsp;&nbsp;&nbsp;</p> <p>The CEO is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of Schools and ELCs in delivering quality education outcomes for the students in our care.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>For further information about&nbsp;CECG, please visit the&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://cg.catholic.edu.au/">website</a>.</p> <p>If you have any questions about the recruitment process, contact the Recruitment Team Leader, on 02 6234 5427 or via email at&nbsp;<a href="mailto:<a href='mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@cg.catholic.edu.au</a>?subject=College%20Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29"></a><a href="mailto:recruitment@cg.catholic.edu.au?subject=College%20Technical%20Support%20Officer%20position%20%28via%20Teachers%20On%20Net%29">recruitment@cg.catholic.edu.au</a>&nbsp;&nbsp;</p> <p><br><br> &nbsp;</p> <p>&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://careers.pageuppeople.com/832/cw/en/PositionDescriptionDocument/505501/college-technical-support-officer">Applicant Information Pack</a></p>