Learning Systems Support Officer - ICT

Catholic Education Diocese of Wagga Wagga (see more jobs from this school)

Wagga Wagga, NSW 


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 25 May 2025


Catholic Education Diocese of Wagga Wagga has an exciting opportunity for a Permanent, Full-Time Learning Systems Support Officer in the ICT Department to commence as soon as possible.

<p><strong>Why Work for Catholic Education Diocese of Wagga Wagga?</strong></p> <p><a href="https://ww.catholic.edu.au/" rel="nofollow"><u>Catholic Education, Diocese of Wagga Wagga</u></a> (CEDWW) serves twenty-four primary schools, five secondary colleges and two boarding facilities.</p> <p>In joining CEDWW, you will be part of a vibrant Catholic education community, with a shared dedication to providing quality education to students. Our schools are committed to providing a supportive and nurturing environment where students can grow academically, socially, and spiritually. We achieve this through our schools being communities of Welcome, Faith, Service and Learning.</p> <p>We support employees in their career journeys by offering various options for job mobility, promotional opportunities, and a comprehensive suite of professional development programs.&nbsp;</p> <p><strong>Your New Role</strong></p> <p>This role exists to provide central support for the software used in our schools to support student learning and wellbeing. This software includes the student information system Compass, which is critical for school operations, student wellbeing and school governance functions. Other software will include student learning management systems and other educational software.</p> <p>For our learning systems, the Support Officer will provide system administration functions, such as user access management, functional reporting, configuration management, testing system changes and upgrades. The role will support the end users by responding to queries about using the systems and associated business processes.</p> <p>To support continuous improvement, the Learning Systems Support Officer will work closely with the Enterprise Learning Systems Leader to support improvements to learning systems and processes. The position will assist with the review and development of changes to systems and associated&nbsp;processes and the development of communications, processes, training resources and provide training and coaching to end users.</p> <p>Position Description attached <a href="https://acrobat.adobe.com/id/urn:aaid:sc:AP:4f39b144-4d94-42fa-a2e0-02e6c35101c0" rel="nofollow">here</a></p> <p><strong>What We Can Offer</strong></p> <ul> <li>Full-Time Permanent Position (Part-time, job share arrangement can be considered)</li> <li>Role to commence as soon as possible</li> <li>35-hour work week</li> <li>Discounted Bupa Health insurance</li> <li>Salary Packaging through Maxxia</li> <li>Access to our Employee Assistance Program through THRIVE Psychology.</li> <li>Salary: Grade 6 $86,592.76 - $105,824.86 base excluding superannuation (dependent upon experience and qualifications)</li> </ul> <p><strong>Essential Criteria</strong></p> <ul> <li>Minimum 2 years experience in using, maintaining or supporting learning systems, or equivalent experience maintaining or supporting other systems.&nbsp;</li> <li>Compass student information system experience is desirable.&nbsp;</li> <li>Ability to travel overnight if required.&nbsp;</li> <li>Excellent written and verbal communication skills.&nbsp;</li> <li>Advanced knowledge of the Google Productivity Suite or Microsoft Office.&nbsp;</li> <li>Highly defined analytical, problem solving ability.&nbsp;</li> <li>Demonstrated experience of training and/or supporting system change.&nbsp;</li> <li>Proven experience in change management, mentoring and coaching colleagues.</li> <li>Accreditation for Support Staff (Category A,&nbsp;<a href="https://cedww.app.lumapps.com/intranet/evangelisation-religious-education/work-teach-lead" rel="nofollow"><u>Accreditation to Work Teach and Lead in Systemic Catholic Schools</u></a>, Catholic Education Diocese of Wagga Wagga) or working towards Accreditation.</li> <li>Current Drivers Licence</li> <li>Current&nbsp;NSW <a href="https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check" rel="nofollow">Working With Children Check</a></li> <li>Successful candidate will undergo a National Criminal History Check</li> </ul> <p><strong>Applications and Enquiries</strong></p> <p>If you are interested in this position and would like further information, please contact Maryanne Chant via email at <a href="mailto:<a href='mailto:chantm@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29'>chantm@ww.catholic.edu.au</a>?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"></a><a href="mailto:chantm@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29">chantm@ww.catholic.edu.au</a>&nbsp;<strong> </strong>or phone 0484280908</p> <p>Applicants should submit a covering letter (no more than two pages) outlining the skills and attributes they can bring to the role to <a href="mailto:<a href='mailto:recruitment@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@ww.catholic.edu.au</a>?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"></a><a href="mailto:recruitment@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29">recruitment@ww.catholic.edu.au</a>.</p> <p>If you are applying for this position you must complete a <a href="https://au1.documents.adobe.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCWBABGhuKlHzTyPtdW5gMzPvdSeUJWDuXt7eAkfi4VbiJH9ss-t7n8FBC1I277vT0*" rel="nofollow">Pre-Employment Declaration</a> as part of CEDWW Recruitment requirements. If you do not complete the Pre-Employment Declaration we are unable to progress your application further.</p> <p>All employment offers with Catholic Education Diocese of Wagga Wagga (CEDWW) are contingent upon the successful completion of pre-employment screening checks conducted by CEDWW’s People and Culture team.</p> <p>Application Close <strong>Sunday 25th May 2025</strong></p> <p><i>CEDWW is a child related employer and is committed to the safety, wellbeing and protection of all children and young people in our care.</i></p> <p><i>CEDWW is an equal opportunity employer. All recruitment and selection decisions are based solely on merit and we encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.</i></p>
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Application Instructions

<p>If you are interested in this position and would like further information, please contact Maryanne Chant via email at <a href="mailto:<a href='mailto:chantm@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29'>chantm@ww.catholic.edu.au</a>?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"></a><a href="mailto:chantm@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29">chantm@ww.catholic.edu.au</a>&nbsp;<strong> </strong>or phone 0484280908</p> <p>Applicants should submit a covering letter (no more than two pages) outlining the skills and attributes they can bring to the role to <a href="mailto:<a href='mailto:recruitment@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29'>recruitment@ww.catholic.edu.au</a>?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29" rel="nofollow"></a><a href="mailto:recruitment@ww.catholic.edu.au?subject=Learning%20Systems%20Support%20Officer%20-%20ICT%20position%20%28via%20Teachers%20On%20Net%29">recruitment@ww.catholic.edu.au</a></p> <p>If you are applying for this position you must complete a <a href="https://au1.documents.adobe.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCWBABGhuKlHzTyPtdW5gMzPvdSeUJWDuXt7eAkfi4VbiJH9ss-t7n8FBC1I277vT0*" rel="nofollow">Pre-Employment Declaration</a> as part of CEDWW Recruitment requirements. If you do not complete the Pre-Employment Declaration we are unable to progress your application further.</p> <p>Application Close <strong>Sunday 25th May 2025</strong></p> <p><i>CEDWW is a child related employer and is committed to the safety, wellbeing and protection of all children and young people in our care.</i></p> <p><i>CEDWW is an equal opportunity employer. All recruitment and selection decisions are based solely on merit and we encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.</i></p>