Administration Support Officer

Shellharbour Anglican College

DUNMORE, NSW 


Admin / SSO / Non-Teaching

Contract Type: Casual/Relief Position

Applications Close: 26 January 2026


The Administrative Support Officer at the College plays a crucial role in supporting the efficient functioning of the College's administrative processes. This position is temporary and will be engaged on an as-needed basis to provide relief and support during peak periods, staff absences, or special projects.

<p><strong>About Shellharbour Anglican College</strong></p> <p>Welcome to Shellharbour Anglican College and thank you for considering an application to join our dynamic and growing school. Following strong growth, Shellharbour Anglican College is seeking a dynamic casual administrator to join its experienced team.</p> <p>Our College is a leading Christian Prep to Year 12 coeducational school, set on a spacious green campus just to the south of Wollongong. Founded in a region steeped in cultural history, our school has grown steadily and sustainably since first opening its doors in 2004, to over 900 students; and is still experiencing rapid growth with an increasing number of families wanting to join us, either now or in the future.</p> <p>&nbsp;</p> <p>Key Areas of Responsibility</p> <p>Certain areas that you may be requested to work in:</p> <p>Reception</p> <p>• Be the first point of contact for students, staff, visitors attending the College and other administration offices.</p> <p>• Answer incoming phone calls, transferring calls taking and or delivering messages as appropriate.</p> <p>• Ensure all visitors to the College are signed in and are informed of the relevant College policies including the wearing of visitor tags and signing out when leaving.</p> <p>• Respond to enquiries from students, parents/guardians, staff, and members of the general community in a welcoming, warm and friendly manner – in person, over the phone and via email.</p> <p>• Process and receipt all delivers and have all items distributed to the relevant areas of the College.</p> <p>Day to Day Administration</p> <p>• Prepare and manage roll satchels each day for roll call and monitor the student database system for inconsistencies related to the roll and/or student attendance.</p> <p>• Undertake administrative tasks as directed by Director of Business Services and Heads of School, such as filing, photocopying, diary management, processing forms, typing, setting up for meetings etc.</p> <p>• Keep reception areas clean and tidy in accordance with current Health Orders and College hygiene protocols/risk assessments.</p> <p>• Provide assistance with the preparation of documents, reports and spreadsheets including proofreading, filing, photocopying, scanning, binding and laminating as required.</p> <p>• Assist with the administration, organisation and set up of ICAS assessments.</p> <p>• Prepare PowerPoint presentations and process awards and certificates for assemblies and other presentations.</p> <p>• Provide administrative assistance for mail-outs, distribution of information as directed by Director of Business Services their delegate via the appropriate medium such as email, SMS, Broadcasts, noticeboards, and mail etc.</p> <p>• Daily maintenance of the COLA TVs</p> <p>Stakeholders Services</p> <p>• Treat and monitor all daily medical presentations for students and staff when the nurse is currently unavailable.</p> <p>• Dispense daily and one-off individual student medications.</p> <p>• Assist with the distribution of keys such as lift keys, bus keys, room keys as required and maintain a log of keys issued.</p> <p>• Administer the lost property process for the College.</p> <p>• Other duties as determined by the Principal or their delegate from time to time.</p> <p>Key Performance Indicators</p> <p>• Demonstrate ability to participate as an active and collaborative member of a team, consistent with the philosophy and policies of the College.</p> <p>• Excellent communication and interpersonal skills in liaising with a wide range of internal and external stakeholders</p> <p>• Demonstrate ability to prioritise workloads and competing demands, to embrace change and respond to unexpected challenges at short notice.</p> <p>• Approachable, friendly, and professional</p> <p>• Provide quality customer service and a commitment to building strong customer relationships.</p> <p>• Demonstrate experience and understanding of the need for continuation of both personal and professional development.</p> <p>• Committed to meeting all legislative and organisational responsibilities and working in accordance with College policies and procedures.</p> <p>• Correspondence and reports are prepared professionally, accurately and within agreed timeframes.</p> <p>• Demonstrate high degree accuracy in processing of information and recording information in the student data base.</p> <p>• Demonstrate a clear understanding of the importance of confidentiality and protecting privacy for students, staff, and families.</p> <p>• Demonstrate initiative to solve problems and respond to changing conditions in a compassionate and professional manner.</p> <p>• High level knowledge of Microsoft suite.</p> <p>You will also be expected to complete other duties as directed by the Director Business Services or their delegate.</p>