<p>The Student Services Officer is the front face of Emanuel School. They first and foremost create a warm and welcoming environment for all students, staff, parents and visitors to our School. They will oversee student attendance records, direct parent queries and provide support to the other administration staff during the term breaks including enrolments and Executive Assistants to the senior leadership team. </p><p>This is a full time, permanent position that works all year round, with the exception of the school closure period over December/January. The hours are 8am to 4pm, Monday to Friday. Flexibility may be required in instances where children have not been picked up by parents, early departures or late arrivals from events etc. </p><p>The ideal commencement date for this position will be Monday 13 January 2025. </p><p><strong>About Emanuel School</strong></p><p>Emanuel is an independent, co-educational, Jewish day school from Pre-school to Year 12, situated in the Eastern Suburbs of Sydney.  </p><p>Emanuel staff are highly competent, passionate and engaging. They ensure the best possible learning environment for students and are committed to their own continued growth as professionals.</p><p>We are continually enhancing our learning and recreational facilities, proving students with outstanding opportunities to grow and develop their unique skills and talents and to achieve success while contributing actively to the life of the school, the Jewish community, Australian society and the world beyond.</p><p>We are a Jewish School, though you do not have to be Jewish to join our team.</p><p><strong>About this opportunity</strong></p><p>The Student Services Officer will be required to: </p><ul><li>Create and maintain a welcoming and professional reception environment for all students, staff, parents and visitors to the school </li><li>Welcome and announce visitors to their contact person</li><li>Answer and direct incoming calls to the main reception in a warm and professional manner</li><li>Assist parents with general enquiries and forwarding their queries to the appropriate staff member.</li><li>Sign in late students and signing out students for early leave </li><li>Oversee daily student attendance including following up on unexplained absences with parents, entering bulk absences, reviewing and checking data for anomalies</li><li>Communicate with the wellbeing teams to highlight any possible concerns with students from their attendance record and pass on any relevant information or trends </li><li>Regularly review attendance processes with the relevant staff to ensure the process is optimised and there is strong communication with those involved. </li></ul><p>For a full overview of this role, you can find the role description at our <a href="https://www.emanuelschool.nsw.edu.au/about-our-school/employment/" rel="nofollow">website</a>. </p><p>The successful candidate will be customer service-focused,  highly organised and have a can-do attitude. They will be calm under pressure and be able to create a professional and warm reception area for our school. They will have a love and appreciation of children of all ages, confidence in the way they manage enquiries and strong computer skills. </p><p>They will have had at least 5 years&#39; experience in a busy office environment, preferably in a school. </p><p>You will be required to have a valid Working with Children Check (WWCC) clearance and have full current, unrestricted working rights for Australia.</p><p><strong>Why work at Emanuel?</strong></p><p>Emanuel School has been recognised as a <a href="https://www.emanuelschool.nsw.edu.au/2023/05/23/a-5-star-employer-of-choice/" rel="nofollow">5-Star Employer of Choice by <i>The Educator</i> magazine</a>. This prestigious award is testament to the fact that, by working at Emanuel you will become part of a community that is supportive, caring and respectful.</p><p>We know that you are not just looking for a job, but a place to grow, develop and shine. We also know that while do we offer a salary above the Multi-Enterprise Agreement level, you’re looking for more than just money.</p><p>We also know that your work:life balance is important to you. At Emanuel, not only do teachers (0.8FTE and above) have weekly ‘Do Not Disturb’ periods, they also won’t be asked to participate in weekend sport.</p><p>When you join our team, you can also expect:</p><ul><li>professional development and leadership opportunities to help develop your mind, spirit and being.</li><li>additional leave for Jewish High Holidays. In 2025, this will be an extra six days of paid leave during term time. </li><li>a comprehensive staff wellbeing program, including access to the School&#39;s gym and weekly staff fitness sessions with a qualified trainer and optional annual flu shots.</li><li>access to up to four confidential counselling sessions for yourself and immediate family each year via our EAP provider.</li><li>time to get to know each other, with events and activities  planned by our Social Committee.</li><li>where applicable, discounted school fees to staff who have children enrolled at our School.</li></ul><p>Emanuel School is a diverse and inclusive workplace, and we encourage people from all religions and backgrounds to join our team.</p><p><strong>How to Apply</strong></p><p>You can apply via seek or send an email to <a href="mailto:recruitment&#64;emanuelschool.nsw.edu.au" rel="nofollow">recruitment&#64;emanuelschool.nsw.edu.au</a>. All applications should include a cover letter. </p><p><strong>Applications Close: Thursday 5 December 2024</strong></p><p><strong>_____________________</strong></p><p><strong>Emanuel seeks to be a child safe school</strong></p><p>Emanuel School is committed to promoting the safety, welfare, and wellbeing of our students as our paramount priority. We seek to maintain a preventative, proactive and participatory approach to child safety, promoting student voice and agency.</p><p>Emanuel School has zero tolerance for child abuse and has established systems and policies to protect children, while in the School’s care, from abuse and to promote physical, emotional, and cyber safety. The protection and wellbeing of students is the responsibility of all members of the Emanuel School community, and encompasses:</p><ul><li>a duty of care to ensure that reasonable steps are taken to prevent harm to students which could reasonably have been foreseen</li><li>obligations under child protection legislation</li></ul><p>Emanuel School welcomes and celebrates diversity and remains committed to promoting the safety of every child.</p>